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Hand in Hand to Help Each Other Grow

Since 2015, Xinyue has been supplying galvanized pipes of size DN15-DN100 to a South African stockiest. The repeat order of 4-6 containers is placed by each quarter, which has lasted for more than six years. In recent years, customers have stopped comparing prices around the market,but reached a unvoiced pact that  XINYUE observe the price movements for them, update the price list every half month, and promptly advise client to purchase the stocks when the price reduced.  No matter how the steel market fluctuates in recent years, Xinyue can always give the most professional advice, help client to store more inventory before the price increasing by a large margin, to seize the market opportunity by the most cost-effective price.

In January this year, before the Chinese New Year, we initiatively updated the latest price to client, and suggested them to purchase more inventory before the Spring Festival, so that we could immediately carry out galvanizing after the Spring Festival. And we forecasted the raw material price is likely to continue rising after our Festival. The customer readily agreed and quickly confirmed the order of more than 100 tons. Sure enough, after the Spring Festival, the national steel price continued to rise, more than 300CNY per ton than the price before the Festival.

At the beginning of this March, our goods were already on their way to the destination. The client is very grateful for our positive advises in time, which helped him to saved the cost about 7%. The client also expressed his hope that we could help him continue to watch the market, and could advise him to prepare the inventory of the next stage once the market is in the trend of reducing.

Customers can take the initiative to purchase their own inventory to Xinyue, which is not only a tacit understanding of cooperation with Xinyue, but also a high degree of recognition and trust in Xinyue’s services, products and prices. We will always take this enthusiasm to provide customers with worry free products and the best service.