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Sufficient Inventory Helps Xinyue Sign New customers in Malaysia

Tianjin Xinyue industry and Trade Co., Ltd. is mainly engaged in steel export business. Its products are widely used in oil, natural gas, water, building steel structure, coastal construction, dredging and pile driving projects. At present, it has undertaken a number of international oil and gas transmission projects, dredging and piling projects, bridge projects, etc. The scope of export radiation includes Southeast Asia, the Middle East, Europe, South America and Africa. In addition, Xinyue has been highly praised by customers at home and abroad.

The order for this time was from Malaysia, and the customer was a leader in the local oil and gas industry. In the first time of video conference, the sales specialist knew that the order required seamless steel pipes, and there were two core issues that directly affected the cooperation. The first key point was the delivery date of this batch of goods, it was very urgent due to the tight progress of the terminal project. The second key point was the impact test of minus 40 degrees required by customers. In view of the two key points concerned by customers, the sales department checked the inventory system at first time. On the premise of ensuring the inventory quantity, the sales department also timely mastered the shipping situation of the current period and confirmed the earliest container ship. These two information could fully realize the supply within the delivery period specified by customers. Then, let our company mastered the initiative of negotiation in the second video conference, we submitted a detailed quotation at the meeting, covering price, mode of transportation, specific shipping date, arrival time, etc., as well as the material list of this batch of inventory. At the same time, in order to improve the transaction rate and dispel the doubts of customers about the first time of cooperation, the technology department also carried out a detailed explanation on the standards and order requirements, and proposed to cut samples for customers to do impact test in the laboratory with CNAs certification. The customer highly praised the calm and professional performance of Xinyue. Finally, the two sides signed the contract smoothly, the customer also performed quickly, paid a deposit, and the order was pushed forward as scheduled.

As expected, Xinyue’s product quality has always been highly stable. In a professional laboratory, we retested the physical and chemical composition of the inventory steel pipe, and also conducted a minus 40 degree impact test. The data obtained meet the customer’s order requirements. After receiving the report, customers also recognized Xinyue’s service and product quality. At present, the goods have been shipped and will arrive at the port of destination at the end of November.

Xinyue is not only a supplier, but is also a reliable partner for every guest. We always adhere to the concept of “integrity-based, customer first, high quality and efficient”, return customers with the best service, and strive to achieve 100% customer satisfaction.