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Adhere to the concept of hard service to win new orders in Malaysia
The customer of this order is from Malaysia. It is a supplier of equipment for oil and gas projects. It is a newly developed customer. This is the first cooperation. The customer needs to replenish the inventory regularly. Xinyue received the customer's inquiry at the end of August. In just one month, it captured the customer's "heart" with details, and successfully won the customer's trust in our company.
2022
10-27
From the heart, to solve all customer service needs
The customer of this contract is a processing plant of a local contractor in Indonesia. This cooperation is for a large project won by this customer, including H Beams, channels, round bars and ultra wide steel plates. Due to the urgent delivery schedule, our company suggested partial shipments to ensure the customer's delivery requirement. The whole batch of goods is shipped by two shipments. The first batch is the products ex stock, Within 7 days after the contract signed, Xinyue immediately completed the preparation and inspection of these steel products, booking shipping space and shipped them at the first time. At the end of September, the second batch of ultra wide steel plates were delivered after strict inspection and acceptance by SGS after production. It is expected to arrive at the destination port by the end of this month.
10-24
Sufficient supply to facilitate the Kazakhstan order
Xinyue has sufficient stock of seamless steel pipes all year round to meet customers’ orders at any time. This order is a regular customer in Kazakhstan. It took less than a week from inquiry to transaction, which fully reflects the customer's trust and support for Xinyue. Although English is the mainstream language of our foreign trade team, under the vision of "Build the world , Serve the Globe", our business team is not only proficient in English, but also constantly learning other minority language. The sales specialist communicates with customers in Russian throughout the process, from product knowledge to quotation, to contract details, reflecting the solid product knowledge of Xinyue business, and the unremitting efforts to better communication with customers and provide better services.
10-20
The second batch of products from the Saudi dredging project was put into use
According to the project requirements, flanges shall be welded at both ends of steel pipes. In order to ensure that the flanges are complete and not easy to be damaged during transportation, in the early project regular meeting, after many studies and discussions, it was finally decided to adopt the method of wood frame and angle steel fixation, then wrap the flanges at both ends of the steel pipes into the wood frame, so as to effectively protect the flanges and make the whole batch of steel pipes be delivered to customers in good condition. At present, the product has been put into use with good customer feedback.
10-17
Xinyue wins bridge project with old customers in Chile
This order came from our regular customer in Chile, and the products will be finally utilized in Chilean government projects. It was only one month from initial inquiry to final order. We have a such quick deal, which depends on much cooperation experience before between two parties. Client has already been quite familiar with us. They highly appreciate our service concept, cooperation mode, operation process and delivery time.
10-13
Shin Yue participated in the construction of the Panama Canal shipping facilities project
At the beginning of the year, we had the honor to receive an inquiry for the Panama Canal shipping facility project. Throughout the inquiry process, Xinyue has always kept good contact with the customer. on the one hand, we have continued to research and discuss with the customer and continue to optimize technical solutions; On the other hand, we always update the price for the customer, so that the customer can grasp the domestic market situation at the first time. During this period, our company also assisted the customer to participate in the bidding activities organized by the Panama Canal Authority, and finally, through various efforts, Xinyue successfully won the project.
10-10
Excellent product service in place customer recognition
In recent years, Xinyue Steel Group has continuously participated in various construction projects in the Philippines, has accumulated sufficient supply and construction experience in the local area. From production to transportation to welding scheme, we have continuously improved our technology and services according to customer demands. With the successful completion of each project, Xinyue has established a good image and reputation in the construction field in the Philippines.
10-06
Service and quality are the premise and foundation of continuous order
This order is an regular customer of Xinyue, a well-known local contractor in Egypt, who has undertaken many large-scale projects, such as railway station construction, wharf construction, etc.
10-03
"After the rise of the wave" Xinyue after 90 foreign trade elite become the main force
The post-90s generation have gradually become the main force in the workplace. They have the characteristics of the new generation of young people, bold and principled, full of passion, good at innovation, confident and flamboyant, they are also going forward on the road of chasing their dreams. Surely, Xinyue also doesn’t lack such post-90s elites in the team. They sailed with enthusiasm and perseverance, realizing the double value of career and dream.
09-29
Xinyue stainless steel valve successfully landed in the United Arab Emirates
This time is about a newly developed UAE customer who is a local trader. We know this customer in April this year. Through continuous in-depth understanding, the customer gradually developed a strong interest in our company. This inquiry is to consult valves for a water delivery project under construction. The required products are gate valves and Non-Return Valves. In order to successfully win the project, we provided the customer with all previous shipment records and related technical documents of product, the two parties communicated and confirmed the materials and drawings for many times. In the end, with the joint efforts of both parties , reached a consensus on the details of the product, and happily started this cooperation.
09-26
